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It is important to choose a suitable location
for your ViewPlus embosser. The cable
length between the printer and the host computer should not exceed ten feet
(three meters). The location should be
sturdy and flat. The printer should not
be exposed to direct sunlight, extreme heat, cold, dust or humidity. The AC power outlet must be compatible with
the plug of the printer's power cord.
Dot quality should be monitored; poor alignment can cause permanent damage
to the platen of the ViewPlus Pro.
When paper dust accumulates on the platen, it
could cause a paper sensor error. To
avoid getting an alignment error, periodically clean the left side of the
platen, the shiny part, with a small soft brush such as a toothbrush.
Software updates can be downloaded from the
ViewPlus Technologies web site. You should occasionally check the web site for
the latest developments. There is also a
support page with helpful hints on the web page. Additional support packages can be purchased
from ViewPlus Technologies.
http://www.ViewPlus.com
Technical support
questions asked:
- Contact your ViewPlus Pro sales
representative if you did not purchase directly from ViewPlus Technologies
- Via e-mail to support@viewplus.com, or
- By a telephone call to the ViewPlus
Technologies office at 541-754-4002 (M-F from 9-5 Pacific Standard Time )
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