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A. |
Training and Support Packages |
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Tutorials and other support
materials are available on the ViewPlus website. For these resources and other
support inquiries, please visit http://www.viewplus.com/support.
Additional training and support is available for purchase
through your authorized ViewPlus distributor or from ViewPlus Technologies.
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B. |
Maintenance |
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It is important to choose a
suitable location for the ViewPlus embosser. The cable length between the
printer and the host computer should not exceed ten feet (three meters). The
location should be sturdy and flat. The printer should not be exposed to
direct sunlight, extreme heat, cold, dust or humidity. The AC power outlet
must be compatible with the plug of the printer's power cord. Dot quality
should be monitored; poor alignment can cause permanent damage to the platen of
the ViewPlus embosser.
Software updates can be
downloaded from the ViewPlus Technologies web site. You should occasionally
check the website for the latest developments. |
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C. |
Warranty |
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ViewPlus Technologies has a 1
year full parts and service warranty for the ViewPlus Pro Ink Attachment. There
is a 30 day unconditional return policy in US.
The full warranty information
was shipped with your ViewPlus embosser. In order to get service and
technical support, it is necessary to completely fill out and return the
warranty form. You will be asked for the serial number of your ViewPlus
embosser when you call for support or request online support. There are
several ways to register the warranty:
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To register by mail, complete the
warranty form, cut it out, and mail it to ViewPlus Technologies.
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To register by fax, complete the form
and fax it to ViewPlus Technologies at (541) 738-6505.
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