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 Tiger Software Suite Manual 3.0

Table of Contents
I. Preface
- Preface
II. Tiger Formatter
- Introduction
- Installation
- Operation with MS Word and Excel
- Special Features in MS Excel
III. Tiger Designer
- Introduction
- Creating a File
- Navigation in the Tiger Designer
- Printing from the Tiger Designer
IV. Tiger Translator Lite
- Introduction
- How to Use
V. Support
- Introduction
- Support Packages

 Chapter V: SupportBegin Main Content
 
 
A.   Introduction
For more information about the ViewPlus Tiger Software Suite and tips, please refer to tutorials and other reference materials available on the ViewPlus website (www.viewplus.com).
 
 
B.   Support Packages
Additional Training packages are available for purchase:
 
  • Level 1 Support - 2 hours  
  • Level II Support - 10 hours (complimentary w/ Pro) 
  • Level III Support - unlimited (one year)  
  • Phone Training 
  • Customized Training    
With ViewPlus options for software training and support, you can tailor a package that best fits your needs.  All software inquiries will be answered by trained representatives via email or fax.  Annual software support packages include the use of the AGC, TSS, and MS Office software compatible with ViewPlus embossers. Packages include matters related directly to use of ViewPlus products. We do not provide network support.
 
Each software inquiry counts toward allotted time for support as follows: each question by email will be billed at 10 minutes, phoned in questions at 15 minutes. ViewPlus reserves the right to limit each call to one question or a maximum of 15 minutes per call.
 
 
Copyright © 2007 ViewPlus Technologies, Inc.
All ViewPlus products are Section 508 compliant.