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ViewPlus Pro Gen II Embosser Manual
Revision: 20080221






























Table of Contents


I.   Introduction

A.  Preface

B.  FCC Compliance Statement

C.  Safety Instructions

D.  Specifications

II.   Installation

A.  Items in Box

B.  Unpacking

C.  Cable Attachment

D.  Software Installation

III.   Set Defaults for the Printer

A.  Windows Printer Defaults

B.  Legacy Printer Defaults

IV.   Operator Panel

A.  Function

B.  Display Messages

C.  Main Menu

D.  Embosser Mode

E.  Advanced Menu

F.  Custom Menu

G.  Alignment Menu

H.  Interface Menu

V.   Paper Handling

A.  Standard Tractor Feeder

B.  Single Sheet Feeder

VI.   Braille, Translation and Printing

A.  ViewPlus Tiger Software Suite

B.  Fonts

C.  Math and Braille

D.  Printing

VII.   Support, Maintenance and Warranty

A.  Training and Support Packages

B.  Maintenance

C.  Warranty

D.  Extended Warranty and Maintenance Plan









I. Introduction

A.   Preface

ViewPlus Pro Gen II Embosser
Powered By Tiger
Owner's Manual
 
Congratulations on owning the ViewPlus Pro Gen II braille and graphics embosser! This manual will introduce you to basic information regarding your new printer. The ViewPlus Technologies web site is another resource for information on your ViewPlus embosser including examples, tutorials, and other useful downloads.
 
Visit the web site at:  http://www.ViewPlus.com  
 
Your embosser is Powered by Tiger. This means you receive: 
Tiger Software Suite: Powerful addition to Windows adds Braille and tactile graphic functionality to MS Office.

Windows Printer Driver: Connects ViewPlus embossers to the power of Windows, embossing and networking just like a mainstream desktop printer.

Roller Die Technology: Patented hardware allowing high quality, high resolution braille and graphics to be embossed quickly, easily, and quietly. 
For more information on ViewPlus Powered by Tiger functionality, visit http://www.viewplus.com/products/powered-by-tiger/

 
 
Model Number 161705
USER'S Manual
 
 
 

 


B.   FCC Compliance Statement

FCC COMPLIANCE STATEMENT (USA)

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

FCC Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note the following:

COMPLIANCE STATEMENT (CANADA)

This digital apparatus is in conformity with standard NMB-003 of Canada.

Cet appareil numérique est conforme à la norme NMB-003 du Canada.

COMPLIANCE STATEMENT (GERMANY)

Bescheinigung des Herstellers/Importeurs:

Hiermit wird bescheinigt, dass der Drucker der Maschinenlärminformationsverordnung 3. GSGV, 18.01.1991 entspricht: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN27779-1991.

COMPLIANCE STATEMENT (EUROPE)

Warning: This product meets the interference requirements of EN55022. In a domestic environment, this product may cause radio interference in which case, the user may be required to take adequate measures.

COMPLIANCE STATEMENT (KOREA)

This apparatus complies with CISPR22 requirement

INTERNATIONAL COMPLIANCE
 

 
EN55022:1994 - Emissions series
EN55024:1998 - Immunity characteristics
EN61000-3-2:1995 - Power line harmonics
EN61000-3-3:1995 - Power line flicker
EN61000-4-2:1995 - Electrostatic discharge
EN61000-4-3:1995 - Radiated susceptibility
EN61000-4-4:1995 - Electrical fast transient/burst
EN61000-4-5:1995 - Surge
EN61000-4-6:1996 - Conducted immunity
EN61000-4-11:1994 - Input voltage interruptions/DIPS
 
CE MDD
Authorized European Representative
Handy Tech Norge                            
Roahagan 1B
N-0754 Oslo, Norway
+47 23 25 30 90
fax: +47 23 25 30 91
e-mail: olav@handytech.no


C.   Safety Instructions

Read all of these safety instructions before using the printer.  In addition, follow all warnings and instructions marked on the printer itself. 


D.   Specifications

Character Sets
DotsPlus
Braille         ( U.S. Standard, German,
                      Italian, French, Spanish  )
Paper Feed Method
front load continuous form
front load single sheet feed
stack sheet feeder optional (no longer available for purchase) 
Paper Maximum Thickness
Maximum 0.635mm (0.025 inches)
Paper Width
up to 17 inches
Power Supply Universal
    
From 100 to 230 VAC (+ 10/-15%)
Current rating: 2.9 to 1.3 A
Frequency: 50/60  ? 1Hz
Power Consumption
Standby 28 W; Average Print 100 W
Reliability Requirements
     Workload
     Service Life
 
35,000 pages/month
5 years or 10000 hours
Embosser Dimensions
     Width
     Depth
     Height
     Weight
 
26.38 in. (670 mm)
18.11 in. (460 mm)
12.6 in. (320 mm)
44.35 lbs. (21 kg)
Interfaces
     Parallel
 
 
     Serial
 
 
 
     USB
Receive buffer: 64 kByte
Centronics compatible bi-directional (IEEE1284 nibble mode)
36 pin connector, 8 data-bits
RS-232C, 25 pin connector
Baud rate: 2400 to 38400 bps,
7/8 data bits
Flow control: XonXoff, RTS/CTS
Universal Serial Bus Revision 1.1 compliant interface
Non-isochronous transfer rates up to 1.5Mbps
Operating Conditions
     Temperature
     Relative Humidity
 
10° to 40° C
10% to 90% RH (non condensing)
Computer Requirements
     Operating System
     Memory
 
Windows 2000 or better
256 MB or more
 





II. Installation

A.   Items in Box



B.   Unpacking


Illustration of the shipment lock
 
There is an additional lock between the motor and the case that can be reached by opening the top cover.
 
  
 
 


C.   Cable Attachment

  • Make sure the power switch is in the Off or "O" position.
  • Attach data cables.
    • Attach the USB cable provided with your embosser.
    • A parallel printer data cable of the appropriate length may to be purchased (maximum of ten feet).
    • Attach one end of the parallel data cable to the printer port of the host computer, and then attach the other end to the embosser. The printer parallel connection is located on the back lower left side of the embosser. Be sure to use the data cable clips, as the cable may otherwise come loose and present problems.
    • The serial connector may be used. If you use this connection, be sure to set the parameters for the device on ViewPlus Pro in the interface menu    

 Shows the parallel, serial and USB connectors on the left side of the back
  
  • Insert the power cable plug into the printer connector and the other end of the power cable into a grounded outlet.
 
Shows the location of power cable plug on the right side of the back
   
  • Turn the printer on by pressing the power switch to the On or "I" position. The back part of the switch should be pressed down.

 Shows the power switch
 



D.   Software Installation

Please follow the easy steps that are part of your Setup Instructions to install your Tiger driver. They can also be found on your installation CD.
 





III. Set Defaults for the Printer

A.   Windows Printer Defaults

After installation and setup are completed, changing your default settings to settings that will be used the most often will save time in the future.
 
To set the default settings on your printer, enter the printer properties page for your Pro embosser through Start>Printers and Faxes on Windows XP or Start>Settings>Control Panel>Printers and Faxes on Windows XP, right click on your Pro embosser and choose 'Printer Properties'.
 
To select the paper size you will most commonly use, click the 'Printing Preferences...' button on the General tab. On the Layout tab of the Printing Preferences page, click the 'Advanced...' button. You will now be able to select the paper size you will usually use from a drop down list. Please note that if you later wish to use a paper size larger than what you have chosen on this page, you will need to adjust this setting before printing.
 
Now you need to set your Tiger printing preferences. Please read the descriptions below to help you make your selections. The default settings on the Tiger tab will be appropriate for most users most of the time. When you are finished making your selections, be sure to click the OK button to save your settings.

  
Shows Tiger Tab
  • Duplex - From this drop down you may choose to print single-sided, double-sided (interpoint) or interpoint with graphics. The double-sided option will print manual interpoint; the odd pages will print first and then you will need to remove the paper from the printer, flip it over, reload it and then click OK on the computer to print the even pages. Interpoint with graphics works similarly except that if you have a graphic, the back of that page will be left blank.
  • Print - If double-sided or interpoint with graphics is selected, this drop down allows you to choose whether you'd like to print all of the pages in your document, the odd pages only or the even pages only. This option is useful if you forget to turn the paper over between the time you print the front interpoint pages and when you click OK to send the back pages. 
  • Horizontal Shift - This might be a useful feature to turn on when embossing interpoint or intergraphics.   
  • Inverse Landscape - If inverse landscape is checked, multiple pages of a spreadsheet will be embossed so the embossed information is continuous.
  • Magnification - The original document may be magnified by 2, 3, or 6 times. This allows the image to be made larger without changing the formatting. If 'Crop Margins' is checked the image will be cropped to fit the page size.
  • Print Copies/Collate - When the collate box is checked and multiple copies of a document are desired, one complete document will be embossed at a time. If the collate box is left unchecked multiple copies of each page will be embossed.
  • Autoload paper - This setting applies to single sheet feed. When it is checked, the printer will automatically load paper placed into the single sheet feeder as soon as paper is detected there.
  •  Invert Colors - This might be used for special effects for images that would emboss better with the light colors embossed as dark and the dark colors embossed as light colors.
  • Dithering - The default mode has dithering off. Dithering is used to enhance the color information. Most of the time the user would prefer to have distinct colors with the dots having the same height. If there is need to have the colors mixed, try turning dithering on.
  • Contrast - The default setting is 0. The range is from -100 to 100. Increasing the contrast increases the dot height difference of two colors that have intensities that are nearly the same. By increasing the contrast, light colors get lighter and dark colors get darker.
  • Brightness - The default setting is 0. The range is from -100 to 100. Increasing the brightness would be useful if you want to increase the intensity of all the colors. This would be useful if the lines in the drawing are thin and light. 
  • Thin Line Intensity - If lines on the graphics are too thin to emboss correctly, slide the indicator to the right. 
  • Braille Dot Height - This combo box allows you to choose high, normal or low braille dots. This can be useful if you are having difficulty reading the dots due to them being too high or too low. 
  • Media Types - This allows you to select the type of media you are printing on to load pre-set punch force values that optimize printing on that media. You may view the values for pre-set media types, or you can add your own if you are printing on a special type of media.



B.   Legacy Printer Defaults

Now that you have set your Windows printer defaults, you should also set your legacy printer defaults. These are adjustable from the Legacy Settings tab of the printer properties window. Below is a description of the options on the Legacy Settings tab.
 
 
Shows Legacy Tab
  • Paper size - Standard pages sizes or custom page sizes may be selected.
  • Margins - Set the margins to 0 if you are using a program which sets its own margins. 
  • Line Settings
    • Automatic text wrapping - When checked the text is wrapped to the next line. If it is not checked, it is possible if the line is too long to lose characters.
      • Characters per line - When margins or page size is changed, this number also changes.
      • Lines per page - When margins or page size is changed, this number also changes.
      • Extra space between lines - The default spacing is 0.05 inches. It increases in 0.05 increments up to 0.25 inches. 
  • Text/graphics mode - You can choose either text or graphics.
  • Dots per character - Choose between 6 or 8.
  • Download custom braille table - A user defined braille character set from ASCII value 32 to 127 can be downloaded to the ViewPlus Pro. The braille character sets are typically stored in braille conversion table files (*.BCT). This file format is editable in Notepad and allows the user to create user definable conversion tables. Go to the ViewPlus Support Page for additional information about this mode.
  • Serial communication - If you are using this port, the settings in the Legacy Settings tab on the Printer Properties screen must be the same as the settings for the communication port on the computer. The settings on the Legacy Settings tab are:
    • Bits per second - default setting is 9600
    • Protocol - 8N1 
    • Flow control - Hardware






IV. Operator Panel

A.   Function

 
 

 
(The buttons are described from left to right order.)
  • Path - This button is used to select the paper path. You can choose the lower tractor feeder, upper feeder (use this for the single sheet feeder) or the stack sheet feeder. The stack sheet feeder is optional and no longer available for purchase. You cannot switch unless the optional paper source is installed. An LED light displays the chosen path. If autoperforation is turned on for the paper path, the corresponding LED is blinking. Paper paths may be selected from the computer for printing; however, when moving paper from the embosser, the desired paper path must be selected from the embosser.
  • Tear - Paper will move forward so that you can tear and remove the printed sheets. Then push Load button to return the paper to the ready position. When this function is enabled the ViewPlus Pro will go offline.
  • Menu - This is a button with an LCD screen. It has a green LED light, which is lit when the Main Menu is accessed. Various configurations and options can be set in the Main Menu. Menu functions will be discussed in the next section.
  • Load (Back) - Using this button will move the paper from the path currently selected forward to the correct position to begin printing (ready position). This button will always return the paper to the ready position. This function is enabled only when the ViewPlus Pro is offline. Within the Main Menu this button will back you out of submenus.
  • Park (Select) - The park function is used to eject paper from the path currently in use. Within the Main Menu this button is used to select items.
  • Up - Up moves paper forward when Offline, or navigates up through the options in the Main Menu.  When the ViewPlus Pro is in the ready state, this button increases the volume of the speech.
  • Down -Down moves the paper back when Offline, or navigates down through the Main Menu options.  When the ViewPlus Pro is in the ready state, this button decreases the volume. 
  • Status - Press this button to get a status message from the embosser, which gives information about the currently used paper path settings.
  • Online - Toggle to take embosser on or off line. Has a green LED light, which is lit when the embosser is online and blinking when the embosser receives data. Pressing this button during printing will stop the print job.


B.   Display Messages

There are many displayed and spoken messages when various options and functions are accessed. The following messages describe the operating status of the ViewPlus Pro. 
  • Ready will be the first thing to be displayed on the operator panel after start up messages. This is displayed when ViewPlus Pro is ready to print a file. The embosser is online.
  • Offline will be displayed when the embosser is neither online nor in the menus.  If data is send to the embosser in offline mode the embosser starts beeping. If you then press Online the embosser will print the incoming print job
  • Waiting is displayed while the embosser is receiving a print job from the computer.
  • Printing is displayed while the embosser is in printer mode and embossing a print job. Once the print job has begun the page number currently printing is displayed.
  • Embossing is displayed while the embosser is in embossing mode and embossing a print job.
  • Table Downloaded is displayed in embosser mode when a braille table has been downloaded.
  • No paper present is displayed when the ViewPlus Pro does not detect paper after a print job has been sent. 
  • Resume? Load will be displayed when the ViewPlus Pro cannot finish a print job because there is no paper or a paper jam on the sheet feeder. Load paper, press Load and the print job will resume. Press Online to cancel the print job.
  • Unable to print is displayed when an improperly formatted file is sent to the ViewPlus Pro in printer mode.
  • Housing is open! is displayed when the top lid of the ViewPlus Pro is open.
  • Invalid Paper Path is displayed if the paper path selected for the print job in the print properties is not available.
  • Alignment Error is displayed if the alignment of the embosser doesn't work. There are also several  beeps. The beep pattern is a short beep, three seconds of silence and another short beep. NOTE: The alignment can fail if the sensor is covered with paper, which doesn't happen during normal use of embosser. To clear the sensor open the top cover of the embosser and remove all paper that is not sitting correctly in the paper path. Then try printing again. After many print jobs are completed, the sensor may need cleaning. Please contact your dealer or ViewPlus Support for cleaning detail. If the alignment error appears continuously, contact ViewPlus Support.
  • No More Data is displayed if the print job cannot be completed due to lack of data.
  • Print Aborted is displayed if the print job is aborted by using the Online button.
  • Paper Jam  is displayed if the embosser cannot free the paper paths before moving paper to top of form. Remove paper from the path manually.


C.   Main Menu

Main Menu can be displayed by pressing the Menu button. In the menu any option or submenu can be entered by pressing the Select button. The Up and Down keys will scroll through options. To back out of a submenu to the previous menu, press the Back/Load button. To exit entirely out of the menus press the Menu button. To go directly to Ready, press the Online button instead of the Menu button. Any changes or selections in the main menu will be confirmed with the message "Parameters saved" when leaving the menu. If you don't see this message, the parameters will remain unchanged. 
 
Default Parameters can be restored. If you need this feature, hold down the Menu button while turning the embosser on. This is the menu for this function
  • DEFAULT PARMS
    • Confirm? SELECT - Press Select/Park to set default parameters. Any other key will cancel this procedure.
  • Parms Saved - The embosser will then continue its normal start up.
USER MENU
  • Perforate?SELECT - Perforates paper immediately. 
  • Paper type - The punch force has different default settings depending on the thickness of the paper.
    • Braille paper - This is the default setting.
    • VP roll paper - This setting is for the ViewPlus 17 inch wide roll paper.
    • Copy paper
    • Card stock
    • Sheet plastic
    • Custom 1 - This needs to be defined in the Advanced Menu first.
    • Custom 2 - This needs to be defined in the Advanced Menu first.
    • Custom 3 - This needs to be defined in the Advanced Menu first.
  • Perforate OFF /ON  - This is a toggle switch to turn the perforation in the end of each printed page off or on. This is useful for continuous feed paper but should be turned off when using paper that is already perforated. Press Select to toggle off and on. The paper path LED will start blinking if autoperforate is turned on. 
While in the Main Menu, the paper path can be switched and you can choose paper type and perforate on/off for the currently activated paper path. Without leaving the Main Menu, you can switch to another paper path and choose these options again. Paper type and perforate on/off settings assigned to the currently activated path will be kept in the embosser's memory. 
  • Braille force
    • BRL dots: HEAVY - Braille dots will be printed even heavier than graphic dot height 7.
    • BRL dots: NORMAL - Braille dots will be printed in the same height as graphic dot height 7.
    • BRL dots:  LIGHT - Braille dots will be printed in the same height as graphic dot height 6.
  • Embosser Menu - Press the select button to enter the embosser menu. For printing performed without using the Windows print driver, this option allows you to set the following:
    • Emboss: Text/Emboss: Graphics -This is a toggle switch to select text mode (sets standard Braille spacing between lines) or graphics mode (sets spacing between lines so that the spacing between the bottom of one line and the top of the next is the same as the standard spacing between dots within a Braille cell).
    • Top Margin - Set the top margin for the page between 0 inches and 2.5 inches using the up and down arrow keys. The setting changes in increments of 0.05 inches.
    • Left Margin - Set the left margin for the page between 0 inches and 2.5 inches using the up and down arrow keys. The setting changes in increments of 0.05 inches.
    • Paper Width - Select the paper width. Options are 8.5, 11.5, 13.8 or 16 inches, A3 or A4.
    • Page Length - Select the paper length. The setting changes between 4 and 50 inches in increments of 1 inch.
    • Line Length - Select the line length. Values available will vary depending on the selected page size, margins and Braille type.
    • Lines Per Page - Select the desired number of lines per page. Values available will vary depending on the selected page size, margins and Braille type.
    • AUTO CR: On/Off - This is a toggle switch to select whether the printer should automatically break text to the next line if it receives more characters than will fit on a line before it receives a carriage return.
    • Braille dots: 6/Braille dots: 8 - This is a toggle switch to select 6-dot or 8-dot Braille.
    • Braille table - Select the desired Braille code table. Options are US, Italian, French, Spanish, German or User. The User option allows a user to select a custom Braille table downloaded to the printer.
  • Language  - There are five languages available on the ViewPlus Pro. Choose the language.
    • English 
    • Deutsch - German
    • Español - Spanish
    • Français - French
    • Italiano - Italian
  • Advanced Menu - The description of this menu can be found in the Advanced Menu Section.


D.   Embosser Mode

The Pro will switch to embosser mode automatically when it detects data not sent through the Windows printer driver. Embosser mode settings can be controlled from the printer properties window as described in Chapter IV.

Currently this generic embosser mode accepts only normal printing characters 32 (0x20) to 127(0x7f) from the standard ASCII table. Non-printing control characters are interpreted as follows:
 
4
(0x04)
end of transmission (eot)
7
(0x07)
bell (bel)
10
(0x0a)
carriage return (cr)
12
(0x0c)
form feed (ff)
13
(0x0d)
new line (nl)
23
(0x17)
end of transmission block (etb)


E.   Advanced Menu

  • Define Custom - Select this option to define one of three custom punch force settings. See Section F for the description of this menu.
  • Interface - Selecting this option will lead to the Interface Menu (see Section G).
  • Align printer - Selecting this option will lead to the Alignment Menu (Section H).
  • Product ID - This function displays and reads the serial number of the embosser. 
  • Print test page - Make sure there is paper loaded in the embosser. Selecting this option will cause the ViewPlus Pro to print a test pattern. This test can be stopped at any time by pressing the Online button.  You should examine the pattern to make sure the ViewPlus Pro is operating correctly.


F.   Custom Menu

In addition to the paper type settings, the ViewPlus Pro offers the possibility to set custom punch forces for special material where none of the paper type settings result in satisfactory printouts. Once a custom force setting is defined it will appear in the list of paper type options in the Main Menu.
  • Print Force Test  - Make sure to load the material before you set custom punch forces in the embosser. Selecting this option will cause the ViewPlus Pro to print a test pattern using different punch forces from which you can choose the best suitable values for your material.
  • Set Custom 1
    • Set low force - Set the punch force for dot height 1 in a range between 1 and 20.
    • Set high force - Set the punch force for dot height 7 in a range between 7 and 30.
The closer the two numbers are together the less contrast you will achieve in the 3D print out. The "Braille paper" system setting is, for example, 2 for the lowest, and 12 for the highest punch force. Higher numbers are usually needed for heavier print material.
  • Set Custom 2 - Same steps as for Custom 1.
  • Set Custom 3 - Same steps as for Custom 1.


G.   Alignment Menu

The punch must be positioned towards the geometric center of all four pyramids on the roller in order to create a satisfactory dot.
 
An ideal dot embossed by the ViewPlus Pro should look like this:
 
 
 
When determining whether a dot is good or not, look for this kind of pattern (you may want to use a handheld magnifying glass). A good dot should be symmetric and of an equal height to a standard Braille dot.
 
In order to align the embosser correctly, follow all steps as they are described below. 
  • Print Alignment - Make sure there is paper loaded in the embosser. The ViewPlus Pro will print a grid of dots. You will need this grid to decide which horizontal, and vertical value has to be entered in order to align the embosser. Number the columns of dots in the grid starting with the dot towards the closest edge of the paper from 1 to 12. Then number the rows of dots in the grid starting at the top from 1 to 18.
  • Set horiz. value - The value can be set between 1, and 12. Look for the column in the previously printed grid where the dots are best aligned in horizontal direction. Select the number of this column.
  • Set vert. value  - The value can be set between 1, and 18. Look for the row in the previously printed grid where the dots are best aligned in vertical direction. Select the number of this row.


H.   Interface Menu

Settings for the parallel port, or the serial port interface can be changed in this menu.
  • Port
    • Auto detect  - The ViewPlus Pro will automatically detect which port is in use.
    • Serial - Selecting this option disables the parallel port, and communication is only possible via serial port.
    • Parallel - Selecting this option disables the serial port, and communication is only possible via parallel port.
  • Baud Rate - This serial port setting will only be enabled if the port is set to automatic detection, or serial port. Choose the baud rate as number of bits per second.
    • 9600 (9600) - This is the default setting.
    • 4800 (4800)
    • 2400 (2400)
    • 38400 (38400)
    • 19200 (19200)
  • Data Format - This serial port setting will only be enabled if the port is set to automatic detection, or serial port. Select the data format for serial port communication.
    • 8, N, 1 - 8 data bits, no parity, 1 stop bit (default setting)
    • 7, N, 1 - 7 data bits, no parity, 1 stop bit
  • Flow Control - This serial port setting will only be enabled if the port is set to automatic detection, or serial port. Select the flow control method for serial port communication. 
    • Hardw: RTS/CTS - The data flow control follows the specifications of hardware protocol RTS/CTS. 
    • No flow control
    • Softw:Xon/Xoff - The data flow control follows the specifications of software protocol Xon/Xoff.





      V. Paper Handling

      A.   Standard Tractor Feeder

      This tractor feeder comes installed on your ViewPlus Pro and is ready to use.
      • Press the Online button to take the embosser off line.
      • Lift the tractor flaps on both sides to reveal the tractor teeth.
      • Place the left side of the paper into the left tractor and close the tractor flap. Do not adjust the left tractor position. If necessary, adjust the right tractor position to fit into the right side of the paper:
        • Release the locking lever on the side of the tractor.
        • Slide the tractor to a position so it lines up with the holes in the paper.
        • Insert the paper into the tractor and close the flap.
        • Adjust the tractor so that the paper is tight.
        • Engage the locking lever.
        • Adjust paper supports so that there is an equal distance between the supports and the tractors.
      • Close cover.
      • Press Load on the operator panel. The paper will advance until it reaches the ready position.
      • Press Online again to take the embosser to ready mode.


      B.   Single Sheet Feeder

      The ViewPlus Pro Gen II with single sheet feed option comes with a single sheet feeder. The single sheet feeder is located on the front of the unit. To use it, set the paper path on the printer by pressing ONLINE to take the printer offline and then pressing PATH until the 'Upper' LED is lit. Press ONLINE again to turn the printer back online. Alternatively you may set the paper path to 'Upper feeder' using your computer when you print.
       
      Once you have the 'Upper' path selected, prepare the single sheet feeder to receive paper. The single sheet feeder is built into the part of the Pro case you lift to access the tractor feeder. On this part of the case, there is a panel with a rounded tab on the right side. Slide your finger under the tab and lift to rotate the panel up as far as it will go. The sheet feeder is in position when it is parallel to the ground.
       
      Now position the paper guides. The left paper guide must be positioned as far left as it can go. Once you have positioned the left paper guide, position the right one by placing the left edge of your paper in the left paper guide and then sliding the right paper guide toward or away from the left as needed to fit your paper. Slide the paper in so that the front edge enters the printer. You are now ready to print a single cut sheet.
       





      VI. Braille, Translation and Printing

      A.   ViewPlus Tiger Software Suite

      Most braille should be produced using the Tiger Software Suite. The Tiger Software Suite is part of your embosser package. Instructions for installation and use come with the software package.


      B.   Fonts

      Tiger screen fonts are alternative braille fonts installed during the installation of the ViewPlus embosser driver. They can be chosen as output options in Tiger Software Suite (TSS) and other software programs, like MathType. Tiger screen fonts appear as standard text characters on the screen and print as braille dot patterns.
       
      It is very important to use the default font size and spacing for braille fonts. If the font size or spacing is changed, the braille will not be printed with the correct standards. For Tiger fonts, a point size of 36 is suggested. Most other braille fonts will use a point size of 29.
       
      Characters or text not translated to braille will print as graphic images of the visual character.This enables embossing of visual print characters. More information about the fonts included can be found on your installation CD in the Tiger/Docs folder. 



      C.   Math and Braille

      MathType by Design Science can be used with the Tiger fonts for producing spatial math equations. More information on MathType can be found on the ViewPlus website.
       


      D.   Printing

      Now that the installation and printer default setup is complete, you should be set to print a document. These are the steps that you should follow to print: 
      • Open the document to be printed.
      • Open the program's File menu and choose Print.
      • On the Print dialog, make sure a ViewPlus embosser is selected. Click on the printer properties button and ensure that the correct paper size and Tiger printing options are selected. Click OK on the printer properties dialog when you are finished. Then click OK on the Print dialog to start the print job.
      • If you are using form feed paper when the printer is finished, take the printer offline and press the up arrow button to advance the paper enough so you can detach it. Press the down arrow button after you have detached the paper to move the paper to the ready position. The printer will automatically be turned online.
      • There are example documents and tips for using various Windows applications at: http://www.viewplus.com/support/examples/





      VII. Support, Maintenance and Warranty

      A.   Training and Support Packages

      Free tutorials and other support materials are available on the ViewPlus website. For these resources and other support inquiries, please visit http://www.viewplus.com/support/.
       
      Additional training and support is available for purchase through your authorized ViewPlus distributor or from ViewPlus Technologies.


      B.   Maintenance

      It is important to choose a suitable location for the ViewPlus embosser. The cable length between the printer and the host computer should not exceed ten feet (three meters). The location should be sturdy and flat. The printer should not be exposed to direct sunlight, extreme heat, cold, dust or humidity. The AC power outlet must be compatible with the plug of the printer's power cord. Dot quality should be monitored; poor alignment can cause permanent damage to the platen of the ViewPlus embosser.
       
      When paper dust accumulates on the platen, it could cause a paper sensor error. To avoid getting an alignment error, periodically clean the left side of the platen, the shiny part, with a small soft brush such as a toothbrush.   
       
      Software updates can be downloaded from the ViewPlus web site. You should occasionally check the web site for the latest developments.


      C.   Warranty

      ViewPlus Technologies has a 1 year full parts and service warranty for the ViewPlus Pro. There is a 30 day unconditional return policy in the US.
       
      The full warranty information was shipped with your ViewPlus embosser. In order to get service and technical support, it is necessary to completely fill out and return the warranty form. You will be asked for the serial number of your ViewPlus Pro when you call for support. There are several ways to register the warranty
      • To register by mail, complete the warranty form, cut it out, and mail it to ViewPlus Technologies.
      • To register by fax, complete the form and fax it to ViewPlus Technologies at (541) 738-6505.
      • To register online, access our web site at http://www.viewplus.com/support/warranty/


      D.   Extended Warranty and Maintenance Plan

      An extended warranty and maintenance plan is available through ViewPlus Technologies or your ViewPlus representative. A copy of this plan was shipped with your embosser. It can also be found on our web site. 
      (http://www.viewplus.com/products/braille-embossers/warranty/)
       
      Availability is limited to customers with valid existing warranty.